We consistently work towards the protection of our customer's interest. Hence, we offer you an easy and streamlined process to return products, whenever applicable.
1. How do I file a return request?
Write us on the mentioned E-mail Id or contact on the given mentioned number.
2. Under what conditions can I return/ replace my product?
Returns/Replacement are accepted under the following cases -
3. Under what conditions returns/ replacement request will not be accepted?
Returns/ Replacement requests will not accepted under following cases –
4. Which categories are not eligible for returns/ replacement?
The following table contains a list of products that are not eligible for returns as per the seller's Returns Policy:
| Category | Products that can't be returned |
| Auto Accessories | Additives, Air Fresheners, Brighteners, Cleaners, Bike/Car Stickers, Degreasers, Dent/Scratch Removers, Filler Putty, Headlight Vinyl Films, Liquid Solutions, Lubricants, Polish, Power Steering Fluids, Sealants, Oils and Wax |
| Automobiles | Cars, Mopeds, Motorcycles and Scooters |
| Bath and Spa | Bath Bubble/Salt/Sponge/Wash, Body Wash, Loofahs, Scrubs, Shampoos and Soaps |
| Baby Care | Bottle Nipples, Breast Nipple Care, Breast Pumps, Diapers, Ear Syringes, Nappy, Wet Reminder, Wipes and Wipe Warmers |
| Cleaning Products | Cleaning Gels, Detergents, Detergent Pods, Fabric Wash Products, Surface Cleaners, Stain Removers and Washing Bars/Powder |
| Computer/ Mobile Accessories | Blank/Educational Media, CDs/DVDs, Ink Toners, Music, Movies and Software, Mobile/Tablet/Laptop Screen Guards, Screen Guard Applicators, Graphic Cards, Processors, Motherboards, Internal Hard Drives and RAMs |
| Food and Nutrition | Canned Food, Condiments, Drinks, Fruits, Health Supplements, Meat, Seafood, Syrups, Vegetables and other Edible Products |
| Fashion | Baby Dolls, Clothing Freebies, Lingerie Wash-bags, Shape wear, Socks, Stockings and Swimsuits |
| Footwear Accessories | Oils, Glue, Grease, Socks, Shoe Deodorants/Polish Creams/Sprays and Wax |
| Gardening Products | Plant Saplings, Plant Seeds and Soil Manure |
| Health Care | Antiseptic, Band Aid, Body Pain Relief, Eye Drops, First Aid Tape, Glucometer Lancet/Strip, Healthcare Devices and Kits, Medical Dressing/Gloves and pH Test Strip |
| Home Products | Adhesives, Barbeque wood, Bird/Insect Repellent, Contact Cement, Crack Fillers, Inks, Guitar/Yoyo Friction Stickers, Marker Refills, Mosquito Coil/Vaporiser/Vaporiser Refills, Naphthalene Balls, Scuba/Smoking-Pipe Mouthpieces and Sprays |
| Hygiene | Cannula, Contact Lens, e-Hookah, Fake Moustache, Female Urination Devices, Menstrual Cups, Needles, Panty Liners, Shaving Products, Smoking Patch, Straws, Sweat Pads, Tampons, Teeth Whitening Products/Wipes, Tissues, Toilet Tissue Aid, Toilet Rolls and Women Intimate Care |
| Innerwear | Bra Accessories, Briefs, Boxers, Lingerie Sets, Panty, Garter, Trunks and Vests |
| Jewellery | Coins |
| Music Instrument Accessories | Mouthpiece Cap/Pad/Set, Oils and Polish |
| Party Supplies | Balloons, Candles, Cut-outs, Decoration articles and Whistles |
| Festive Supplies | Hookah Charcoal/Flavor/Mouth-tip, Incense Sticks and Holi/Rangoli Color |
| Personal Care | Conditioners, Creams, Deodorants, Electric Ear Cleaners, Eyebrow/Eyelash/Hair Styling Products, Eye Mask, Face Wash, Face Care/Fairness Products, Fragrance, Fresheners, Gels, Hair Care, Kajal, Lens Solution, Lip Plumper/Stain, Blackhead/Makeup/Nail Paint Removers, Mascara, Mehendi, Nail Sanding Pad, Oils, Oral Hygiene Products, Perfumes, Hand/Toothbrush Sanitizers, Serums, Talc, Sunscreen, Tanning Liquid, Tattoo, Toners and Wigs, Lip Care, Lipstick, Nail Care, Body Care, Foot Care, Body & Skin Accessory |
| Pet Supplies | Aquarium Consumables, Hair Styling, Health Care/Medicinal Products, Horse Girth/Grooming Kit/Braid Tail Bag/Hay/Liniment/Poultice, Inhaler Masks, Litter Box Enclosures, Litter Scoops, Pet Chew, Pet Food/Treat, Pet Pad, Pet Hygiene/Personal Care Products, Poultice, Tail Wraps, Waste Bags and Water Troughs |
| Sexual Wellness | Condoms, Fertility Kit/Supplement, Lubricants, Pregnancy Kits, Sexual Massagers, Sexual/Pleasure Enhancement Products and Vaginal Dilators |
5. What is the best time to place Return/ Replacement request?
Return/Replacement request of the Product(s) should be initiated within 7 days of Order Delivery for Wrong/ Unsatisfactory product or in case of non-receipt of Invoice & Warranty (for Electronics only). However, under the following conditions, Return Request should be filed within 2 days of Delivery:
6. When do you initiate Pickup for Returns?
Once your request to return an order is approved, a pickup will be initiated. Once return is approved for pick up, email will be sent to registered email id for pick up related details. Please keep the product ready with all tags & accessories. Kindly ensure proper packaging to avoid any damage during transit. Please take care of the following points, while packing your product for Pickup -
Please Note – Delitedeals shall not be liable for any incidental defect/damage, like liquid leakage/mishandling etc.
7. What do I do if my area does not have a reverse pick up service?
If our reverse pickup service is not available at your address, we will ask you to dispatch the product. Return address will be notified to you in a separate email, along with the packaging instructions and required documents. In case of Self-Shipment, Please take care of the following-
8. How much time does it take to replace an order?
We initiate the replacement or refund within 2 working days of receiving the product at our center.
Refund Policy
Refunds are generally initiated in the following scenarios:
